PRIVACY POLICY
Privacy Policy – Fenito GmbH / Beletage Luxury Apartments
As of December 1, 2025
We take the protection of your personal data very seriously. This statement informs you about the type, scope, and purpose of the processing of personal data in accordance with the GDPR and the German Federal Data Protection Act (BDSG).
1. Responsible person
Fenito GmbH
Brewery Quarter 11/1
8055 Graz
Austria
2. Processing of personal data
We process data exclusively for:
Making bookings
Contract processing
Provision of digital check-in
Communication with the guest
Accounting and statutory retention obligations
Legal basis:
Article 6 paragraph 1 letter b GDPR (performance of a contract)
Article 6 paragraph 1 letter c GDPR (legal obligations)
3. Categories of processed data
Name, address, contact details
Booking details (arrival, departure, apartment)
Payment details
Digital access code
Registration data in accordance with the registration law
Server/log data during website visits
4. Disclosure to third parties
Data will only be shared with:
Payment providers (e.g., Stripe)
Booking/PMS systems
Tax advisor/accounting
Authorities, when required by law
No data will be transferred to third countries.
5. Cookies / Tracking
Our website uses:
technically necessary cookies
Optional analytics cookies (Google Analytics) only with consent
A cookie banner appears on the first visit.
6. Storage duration
Booking and registration data: 7 years (legally required)
Inquiries via email/phone: 12 months
Server logs: max. 12 months
7. Rights of those affected
You have the right to:
Right of access (Art. 15 GDPR)
Rectification (Art. 16 GDPR)
Erasure (Art. 17 GDPR)
Restriction (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
8. Data security
We use SSL/TLS encryption and host all data within the EU.
9. Changes to the Privacy Policy
We reserve the right to amend this statement if necessary.